Perfume Arts

Delivery Policy

Last Updated: 29 May 2026

Perfume Arts provides custom fragrance products and event services tailored to each client's requirements.

As our products are prepared specifically for individual events, corporate gifting projects, weddings, and other custom orders, delivery arrangements are agreed upon directly with each client during the quotation and ordering process.

Delivery Arrangements

Delivery requirements, timelines, and costs will be discussed and confirmed with the client before an order is finalised.

Delivery may be arranged through a third-party courier service or by another mutually agreed method.

Delivery Timeframes

Estimated delivery dates are provided in good faith based on the information available at the time of ordering.

While we make every reasonable effort to meet agreed timelines, delivery dates cannot be guaranteed and may be affected by factors beyond our control, including courier delays, weather conditions, public holidays, or other unforeseen circumstances.

Delivery Costs

Any delivery or courier charges will be communicated and agreed upon before an order is confirmed.

Delivery costs may vary depending on:

Client Responsibilities

Clients are responsible for providing accurate delivery information, including:

Perfume Arts cannot be held responsible for delays or additional costs resulting from incorrect or incomplete delivery information.

Risk and Receipt of Goods

Risk in delivered products passes to the client upon successful delivery to the agreed delivery address.Clients are encouraged to inspect delivered items upon receipt and notify Perfume Arts as soon as possible if any products are damaged or incorrect.

Collection

Where agreed in advance, orders may be collected directly from a designated location.

Collection arrangements will be confirmed during the ordering process.